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Guide customers to the right product

Keyword scripts break the moment a customer's intent shifts. AI agents understand what customers actually mean and guide them straight to what they want.

Remember every customer's needs

AI agent context persists across messages, sessions, and channels. Customers never need to repeat the products they want, their order number, or their issue.

Take action across your stack

Look up orders, update CRM records, book meetings, and process refunds. AI agents don't just reply, they resolve.

Clean hand off to humans

When AI agents hit their guardrails, they route the chat to the right team with full chat history and a summary attached. No reset, no repeat.

1. Detect customer intent

AI agents read the message, identify what the customer wants, and extract the details: order ID, product name, date, and location.

2. Pull business context

Fetch the customer's profile, order history, open tickets, and past chats from your connected systems in real time.

3. Decide and act

Call the right integration to update a record, look up data, or trigger a workflow. All in seconds, all inside the chat.

4. Reply or escalate

Confirm the action in natural language, or hand off to a human teammate with a full transcript and summary. The customer never starts over.

CRM integrations

Sync contacts, leads, and campaign history with Salesforce, HubSpot, and Zoho. AI agents see full customer records and update them after every conversation.

E-commerce integrations

Pull live order, customer, and abandoned cart data from Shopify. Customers get order status, returns, and product recommendations without ever leaving the chat.

Workflow integrations

Connect calendar, helpdesk, ERP, and other internal systems through Zapier, Make, or direct API. If your team uses it, AI agents can work with it.

Payment integrations

Send Stripe or Shopify payment links, collect confirmations, trigger receipts. Close the loop from inquiry to paid in one thread.