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Customer Service Automation: What is it? (+ Case Study)

Discover the benefits of customer service automation and learn about the best practices for selecting the right automated customer support system.

Anne Marie

CRM Marketing: Overview, Best practices & Examples

Find out how SleekFlow can help you with CRM marketing. Redefine how businesses organize contact information and manage their customer relationships.

Joy Liu

Facebook Messenger Auto Reply: A simple guide for automation

Learn how to set up your Facebook Messenger Auto Reply with our step-by-step guide. Reply to Facebook messages automatically to quickly engage with customers.

Yu Huan

Meet SleekFlow AI, ChatGPT and GPT-4 for customer support

Learn how to develop an AI chatbot, improve your writing speed and quality, and create an internal knowledge base within messaging apps.

Esther Fong

E-commerce platform or marketplace? The ultimate guide to online success

Not sure if having your online store with an e-commerce platform as Shopify or opt for marketplace as Amazon? Here pros & cons for online business owners!

Hoi Yi Leung

How to use Facebook Messenger for customer service

Discover the benefits of using Facebook Messenger for customer service. Learn how to set it up and follow best practices for exceptional customer support.

Yu Huan

Unlocking the power of OMO (Offline Merge Online): understanding OMO in chat, O2O strategy, and retail

Discover the benefits of OMO in chat & its relationship with O2O strategy. Read how retail brands use OMO (Offline Merge Online) for customer experience.

Joy Liu

The ultimate guide for Salesforce-WhatsApp integration

Find out how to integrate WhatsApp with Salesforce and compare the pros and cons of building your own WhatsApp Cloud API and working with a WhatsApp BSP.

Esther Fong