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Education

Boost enrollment by turning inquiries into actions

Gen Z and their millennial parents love texting, but it’s tough to keep pace! Let AI and chatbots handle recruitment and replies. Send targeted promos and team up to engage more students using an education CRM.

Education hero

Do any of these problems sound familiar?

engagement rate

Low engagement rate

Marketing messages via phone, email and SMS aren't effectively reaching students.
Enquiries

Data silos

It’s difficult to gather lead insights and track student progress when conversations are scattered across devices and channels.
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High volume of inquiries

Too much time is spent answering repetitive questions and send time-sensitive updates to students.
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Geniebook
Preface
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Education CRM trusted by leading education provider

Use Cases

Best CRM for higher education, counselling services and afterschool programs

Attract more prospective students in less time

Capture leads generated from events, ads, social and messaging channels in one place to consolidate lead management

Spark interest with automated drip messages featuring program highlights, testimonials, and gamified chatbots

Segment prospective students based on interest and send personalized promos straight to their favorite messaging apps

Education use case1

Student journey automation

Design your messaging automation workflows visually

Capture student interactions across Meta ads, WhatsApp and other popular messaging channels to trigger automations

Automate student profiling, personalized messages, conversation assignments, and contact segmentation

Schedule messages at the best times using triggers like birthdays, last contact date or last enrollment date

Integrate data from any source using webhooks or API requests to enhance your chat strategy

Education feature 1

Omnichannel team inbox

Deliver omnichannel experiences with human-AI collaboration

Centralize messages from WhatsApp, Messenger, Instagram DM, WeChat, etc., into one platform to unify your student contact database

Allow multiple agents to log into the same account while maintaining clear contact ownership

Add collaborators to work on the same case with internal notes and AI chat summaries for quick context

Monitor response times and track acquisition growth with a conversation analytics dashboard

Empower your team to engage with students on the go with an omnichannel mobile app featuring AI writing assistant and AI-recommended replies

Education feature 2

Campaign management

Engage thousands of students in minutes with precise targeting

Customize contact properties to store different formats of student details and build comprehensive profiles

Easily filter students and parents using labels, lists, or conditions to create targeted segments for broadcasts

Enhance engagement by inserting dynamic values, links, interactive buttons, and rich media into messages

Track message delivery, open, and reply rates, and export data as CSV to calculate campaign ROI

Education feature 3

Customer relationship management

Build a chat-based education CRM tailored to your business

Create custom objects to manage classes, invoices, applications or any other data records right beside chats

Integrate with Salesforce and HubSpot without coding for two-way data sync and cross-platform automation

Control channel and conversation access based on teams or roles to ensure security

Create masking patterns to safeguard sensitive information in incoming messages, contacts, and custom objects

Control access by trustworthy IP addresses and block unauthorized users to protect your workspace

Education feature 4

Globally recognized education CRM software with exceptional support

More inspirations

Customer success stories

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Education

Mercu Buana University Optimized Their Customer Service with SleekFlow

Automate your growth with SleekFlow

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