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A step-by-step guide to Salesforce webhook configuration

Discover the steps to configure webhook triggers in Salesforce. This guide explains how to set up outbound messages for seamless automation.

Danesh Ramuthi

Ticketing system: keep track and manage customer complaints effectively

Track and manage customer issues effectively with an AI ticketing system. Streamline support requests and boost customer loyalty.

Sylvia Chan

13 ticket handling best practices every support team needs

Optimize your support with 13 proven ticket-handling tips. Elevate ticketing efficiency, reduce response times, and keep customers happy with best practices.

Danesh Ramuthi

The ultimate guide to using Google Business Messages for improving customer experience

Learn all about Google Business Messages from our guide, from setup to best practices to improve customer experience & boost conversions for your business now!

Yu Huan

How businesses can use WhatsApp for customer support solutions?

Find more about how businesses and e-commerce in Malaysia utilise WhatsApp for customer service and support social selling via conversational platforms.

Joy Liu

Everything about WhatsApp CRM integration | 2024 Guide

Learn how to make use of WhatsApp CRM softwares and connect in-depth with customers through WhatsApp CRM integration. Connect your CRM with WhatsApp today!

Joy Liu

Top 10 skills to improve your customer service

Find out how to equip your business with essential customer service skills to deal with customer inquiries and complaints.

Joy Liu

How to use ChatGPT to improve customer communication

Learn how to use ChatGPT to enhance customer communication. Discover the potential of ChatGPT for business from sales and marketing to customer support.

Yu Huan

Salesforce Instagram integration guide

Learn how to use Salesforce integration services to convert Instagram leads. Explore this Salesforce integration guide to manage all contacts in one platform.

Yu Huan

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