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Want to schedule WhatsApp Messages on PC, Android and iPhone? Read this.

Schedule messages on WhatsApp

As one of the countries with the fastest average fixed broadband internet speed worldwide, Singapore has cultivated a high internet and social media penetration among its people. With 5.3 million social media users countrywide, WhatsApp is still the most popular social media app in Singapore. This explains why WhatsApp Business is now almost every business’ first option for messaging, ranking among the top 3 business apps on the App Store and achieving over 100,000,000 downloads on Google Play

Even if your business in Singapore is still not using WhatsApp Business, most of your competitors probably are already on board. With several uniquely designed functions on the automation tab of WhatsApp, smart tools can be used to streamline communication and sales; for example, setting up conditions to schedule WhatsApp message for customers to receive updates at the perfect timing. Ultimately, automation for your daily operations means less work for the same or even better results.

WhatsApp Business top 5

However, despite having many basic automation features, some of them, such as WhatsApp Business schedule message, is not a built-in feature. On the free app, you can only get basic functions like quick replies, greeting messages and away messages under the automation tab of WhatsApp. Imagine how much time and effort you could save if you learn how to schedule WhatsApp messages and plan all your WhatsApp conversations ahead! 

Luckily, there is always more than one solution to a problem.

From simple tricks to advanced methods, SleekFlow has got them all. Shall we talk?

First thing first, what is a WhatsApp Business schedule message?

WhatsApp Business schedule message is a function utilised to arrange for WhatsApp messages to be sent out at desired timings. It is as straightforward as it looks. 

To schedule WhatsApp message is to send out a message at a selected date and time. Instead of opening the app every time you want to send a message, you can set options to automatically send out a text on a daily, weekly, or even monthly basis.

The feature is not only capable of delivering a one-time message. Under the automation tab of WhatsApp, you can also create a message sent periodically, for example, birthday wishes, New Year greetings and reminders.

To schedule WhatsApp message on Android, iOS or Apple devices, you’ll need some tools to help. Here are a few options for reference:

Want to schedule WhatsApp messages on PC instead? Jump to the last section.

SKEDit: schedule WhatsApp message on Android devices

To schedule WhatsApp message Android, you can use Android Automation on a software called SKEDit. SKEDit lets you structure, plan and schedule WhatsApp message on Android devices. It also allows you to schedule message on another 4 communication channels besides WhatsApp Business.

SKEDit allows Android user schedule messages on WhatsApp

If you want to check, recheck and triple-check the content, you can choose the option “Ask me before sending.” This way, you will receive a notification seeking approval to complete the action on the scheduled day before the WhatsApp Business scheduled message is sent out. If you think it is pretty redundant, you can choose not to be asked when sending the message. Although it can make the delivery process faster and smoother, you first need to disable the phone’s screen lock and battery optimization. In other words, it can cause compromised privacy concerns, and thus, is not recommended.

Siri Shortcuts: schedule WhatsApp message on Apple devices

Unlike Android, iOS or Apple devices sadly do not have any third-party apps available for you to schedule WhatsApp message. If an iPhone user wishes to schedule WhatsApp message on iOS or Apple devices, he or she can do this process through Siri Shortcuts.

Download Siri Shortcuts to schedule messages on WhatsApp

How to schedule WhatsApp message iOS through Siri Shortcuts:

  1. Simply type in “Shortcuts” and download it on the App Store.

  2. Tap “Automation” and “Create Personal Automation.”

  3. On the next screen, click “Time of Day” and select the dates and times you would like to schedule WhatsApp message.

  4. Tap “Add Action,” and type in “Text” in the search bar.

  5. Enter your message in the pop-up text field.

  6. Click the “+ icon” below the text field and search for “WhatsApp” in the search bar.

  7. Select “Send Message via WhatsApp,” and choose to whom you want to send the message to.

  8. At the pre-set time, you will receive a notification.

  9. Click the notification and hit “Send.”

step by step Siri Shortcuts

(Source: TechWiser)

SleekFlow: the most convenient way to schedule WhatsApp messages and scale your business in Singapore

If you’re a small business in the neighbourhood, the apps suggested above will work well. However, if you’re a business looking to scale outside of Singapore, you must look for tools that offer a more comprehensive set of features.

SleekFlow, for example, is one of the top-rated social commerce solutions among businesses and the official WhatsApp Business Solution Provider (BSP) assigned by Meta. To better streamline your work process and maximize efficiency, this all-in-one platform will take care of all the back-and-forth WhatsApp Business messaging each day.

You can schedule WhatsApp messages on PC, Android and iOS or Apple devices using automation, and you can choose your preferred interval and time; fields of application include but are not limited to birthday greetings, booking reminders, or other creative marketing initiatives you can think of. In this case, even without a built-in automation tab of WhatsApp, you can send WhatsApp schedule messages effortlessly.

Instead of spending more time on repetitive operations, you can devote more energy to growing your business!

Schedule time to send a WhatsApp message

If the recipients do not get back to you within a certain amount of time, you can even send a follow-up message automatically by setting up several conditions. You can schedule WhatsApp messages on PC, Android or iOS devices no matter where you are, as long as if you have the SleekFlow app installed.

Schedule a follow-up message

How to schedule WhatsApp messages for broadcast campaigns

Other than scheduling SleekFlow also allows you to send broadcast messages to customers under customized fields and segmentations in a single click. There will be a list of variables for you to tailor-make each message content.

Setting variables for WhatsApp Business schedule message

You can choose to send the scheduled WhatsApp message instantly or select a future date and time.

Schedule a WhatsApp message with a specify date and time

Upon delivery, there will be some metrics such as “Sent,” “Delivered,” “Read,” and “Replied” for you to keep track of the performance of each message.

After the scheduled WhatsApp message is sent, there will be a single tick at the right corner.

WhatsApp Message sent with single tick

The symbol will change to a double tick when the message is delivered.

WhatsApp message with double tick

The double tick will become blue once the recipient has read the message.

WhatsApp message with double tick

Other statistics include response rate and open rate.

Answer and open rate for WhatsApp scheduled messages

There are also many other free features that you can utilise besides WhatsApp Business schedule messages and broadcast messages:

  • WhatsApp catalogue to showcase your up-to-date products and services

  • WhatsApp chat labels to properly categorise the conversations with different customers

  • Basic messaging statistics to monitor engagement

  • Include WhatsApp as a channel on the live chat of your website to continue conversations even after they leave the page

If you were to upgrade your WhatsApp Business account from the free app to the WhatsApp Business Platform, you can get more benefits and additional functions to boost sales:

  • Multiple WhatsApp logins on phones and electronic devices

  • WhatsApp Business green tick verification for a reliable profile (customers can see your business name even without saving your number)

  • Interactive WhatsApp chat buttons for a higher reply rate

  • In-chat payment link in the WhatsApp chat box

  • Integration with major CRM platform such as Salesforce or HubSpot to display the customer profile and order history right next to the chat box

  • Native Shopify integration for you to draft orders in WhatsApp chat

Want to go beyond learning how to schedule a message on WhatsApp? Check out some further reading:

SleekFlow’s localized experts are now in Singapore. Want to know more?

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