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13 ticket handling best practices every support team needs

Optimize your support with 13 proven ticket-handling tips. Elevate ticketing efficiency, reduce response times, and keep customers happy with best practices.

Danesh Ramuthi

The ultimate guide to using Google Business Messages for improving customer experience

Learn all about Google Business Messages from our guide, from setup to best practices to improve customer experience & boost conversions for your business now!

Yu Huan

Top 10 skills to improve your customer service

Find out how to equip your business with essential customer service skills to deal with customer inquiries and complaints.

Joy Liu

How to use ChatGPT to improve customer communication

Learn how to use ChatGPT to enhance customer communication. Discover the potential of ChatGPT for business from sales and marketing to customer support.

Yu Huan

Salesforce Instagram integration guide

Learn how to use Salesforce integration services to convert Instagram leads. Explore this Salesforce integration guide to manage all contacts in one platform.

Yu Huan

Chatbots vs virtual assistants: what’s the difference?

Discover the differences between chatbots and virtual assistants and which one is the best for your business.

Joy Liu

What is social CRM and why you should invest in one

Learn everything about the CRM and social media integration and discover the best social crm for marketing and customer support strategies for your business.

Joy Liu

Telegram for business: a step-by-step guide

Learn how to use Telegram for Business and exploit its advantages to increase sales. Make Telegram a part of your omnichannel social selling strategy.

Yu Huan