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現今市場競爭激烈，顧客除了重視產品和服務質素，對客戶服務的要求亦越來越高，投訴的原因更是層出不窮。但踏入21世紀，客戶服務的職責只是處理客戶查詢和投訴嗎？如果不是，企業應該如何提升客戶服務團隊的質素？
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有見電子商務越趨重要，Facebook 和 Instagram 推出Facebook Shop (Facebook 商店)，免費讓零售業體驗「社交電商」。另一方面，消費者可一鍵在Facebook 頁面和直播下單。
一文掌握透過 WhatsApp Link 直接傳送訊息畀商家，查詢商品或服務。睇完即刻再用埋免費 WhatsApp Link Generator！
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Whatsapp Interactive Message（互動式訊息）究竟是什麼？使用它有何好處？SleekFlow 即時為你詳細講解，兼提供實用例子！
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本文將深入探討為何企業需要使用 Messenger，如何建立 Messenger 企業收件匣，以及如何透過 Messenger 對話拓展業務。
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本文將詳細介紹什麼是 Facebook ads，你應該如何使用 Facebook 廣告推廣業務，以及如何通過 SleekFlow 最大程度發揮廣告效益。
本文詳細介紹獲取「 WhatsApp 綠剔/綠勾」的詳細步驟與注意事項，提升您的商業帳號獲官方認證的機率。
本文將深入探討如何獲取 Messenger 連結，以及如何在不同情境的實際業務內運用 Messenger 連結，提升客戶服務效率，吸引更多潛在客戶。
合適的客戶關係管理系統有助企業提升業務表。但CRM系統眾多，許多企業都不知道如何揀選。因此，這篇文章將推薦7個熱門CRM系統軟件，並根據市場調查提供5大功能和整合準則。
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