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有見電子商務越趨重要，Facebook 和 Instagram 推出Facebook Shop (Facebook 商店)，免費讓零售業體驗「社交電商」。另一方面，消費者可一鍵在Facebook 頁面和直播下單。
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合適的客戶關係管理系統有助企業提升業務表。但CRM系統眾多，許多企業都不知道如何揀選。因此，這篇文章將推薦7個熱門CRM系統軟件，並根據市場調查提供5大功能和整合準則。
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